Yes, all of our Medical Team is Australian based.

Yes, all our medication is compounded in Australia from our partner Pharmacies.

Yes, we offer all of the above payment options, please refer to the brand terms and conditions to find out more about how these company work.

Our clinician-led weight management programs are designed to support weight loss through a personalised approach. Depending on your individual needs, this may include strategies to help regulate appetite, support metabolism, and maintain muscle mass during weight loss. Your treatment plan is tailored by a qualified practitioner to suit your health goals and medical history.

All treatments are prescribed and overseen by qualified healthcare professionals following a comprehensive consultation. Suitability is determined on an individual basis, taking into account your medical history, current health status, and goals. Our team prioritises safety, monitoring, and ongoing support throughout your program.

Results can vary between individuals depending on factors such as lifestyle, adherence to the program, and overall health. Some people may begin to notice changes within a few weeks, while for others it may take longer. Consistency, regular follow-ups, and a holistic approach, including nutrition and lifestyle, play an important role in achieving and maintaining results.

Our clinician-led anti-ageing treatments are designed to support overall skin health and appearance. Depending on your individual needs, treatments may help improve skin texture, hydration, and firmness. Your practitioner will tailor a plan based on your skin concerns, goals, and medical history.

Treatment suitability varies from person to person and is determined during a consultation with a qualified healthcare professional. Our team considers your skin type, concerns, and overall health before recommending any treatment, ensuring a personalised and appropriate approach.

The timeframe for visible changes can vary depending on the individual and the treatment plan recommended. Some people may notice improvements within a few weeks, while others may require a longer period. Consistency and following professional advice are important factors.

Clinician-guided programs may support muscle growth and recovery when combined with appropriate training and nutrition. These programs are tailored to your individual goals and may assist with recovery, performance, and overall physical conditioning. Results vary between individuals.

Suitability is determined following consultation with a qualified healthcare professional. Your medical history, current health, and goals are assessed before any recommendations are made. Ongoing guidance is provided to ensure an appropriate and safe approach.

The timeframe for results can vary depending on your training routine, lifestyle, and adherence to the program. Some individuals may notice changes within a few weeks, while others may take longer. Consistency and a structured approach are key factors.

Clinician-guided programs are designed to support recovery through a personalised approach. Depending on your needs, your practitioner may recommend strategies to assist with rehabilitation, mobility, and overall recovery. Treatment plans are tailored to your condition and goals.

The PHYX Patient Care team are available to assist you with any questions you may have. They can help you book a Medical Consultation with our expert doctors who will help you plan your journey.

To access treatment, you will first need to register as a patient and complete a medical health questionnaire. This information is reviewed by a qualified healthcare professional to determine your eligibility. If approved, you will be able to proceed with a consultation where your goals and health needs are discussed. Following this consultation, a doctor will determine whether any treatment is appropriate for you. Any medication is only prescribed if clinically suitable.

Clinician-guided treatments may support mood and sleep as part of a broader health plan. Your practitioner will assess your individual needs and recommend a tailored approach that may include lifestyle strategies and ongoing support. Results vary between individuals.

Suitability is determined following consultation with a qualified healthcare professional. Your symptoms, medical history, and lifestyle factors are considered before any recommendations are made.

Your practitioner will guide you on how to incorporate your treatment plan into your daily routine. This may include lifestyle adjustments and ongoing monitoring to ensure the approach remains appropriate for your needs.

Clinician-guided treatments may support gut health and immune function as part of a personalised care plan. Your practitioner will consider your overall health and recommend an approach tailored to your needs.

Suitability varies between individuals and is determined following consultation with a qualified healthcare professional. Your medical history and current health status will be assessed before any treatment is recommended.

Your practitioner will provide guidance on how to incorporate your treatment plan into your routine. Maintaining a balanced lifestyle and following professional advice are important factors.

Clinician-guided treatments may support aspects of sexual health and performance as part of a personalised care plan. Your practitioner will assess your needs and recommend appropriate options.

Suitability is determined following consultation with a qualified healthcare professional. Your health history and individual concerns are assessed before any treatment is recommended.

Your practitioner will guide you on how to incorporate your treatment plan into your routine, along with any recommended lifestyle considerations to support your goals.

Yes, all of our Medical Team is Australian based.

Yes, all our medication is compounded in Australia from our partner Pharmacies.

Yes, we offer all of the above payment options, please refer to the brand terms and conditions to find out more about how these company work.

If you need to cancel your order, you will need to contact out Patient care team on 1300 007 499 or email us at patient@phyx.com.au. Please note that if your order has already been compounded we will not be able to offer a refund.

You will first need to fill out our Patient Health Questionnaire and be approved as a patient. Once approved you will receive your login details to view and purchase products.

Phyx Australia is not responsible once your order leaves the pharmacy In accordance with Australian consumer rights, all risk of loss or damage to goods passes to the consumer once the package has been dispatched. When goods are in transit, the responsibility falls to the courier company. We ensure that your goods are packed securely and dispatched undamaged, however in the unlikely event that your order is damaged or lost in transit please email us directly at admin@phyx.com.au.

No, we cannot ship to either.

No. According to Australian health regulations, once the products have left the pharmacy (even if they are unopened) they are no longer considered to be in saleable condition. Therefore for safety reasons, we are unable to offer refunds or exchange any products that have left the pharmacy.